Legal notice

Last updated: 24th September 2026

This Legal Disclaimer (“Disclaimer”) applies to www.mesmara.com, our online store, product information, communications, and other digital platforms operated by Mesmara Botanics Private Limited (“Mesmara”, “we”, “us”, “our”).

The information provided through our website and other platforms is intended for general informational and educational purposes only. It should not be considered medical, nutritional, legal, or professional advice.

1. Product Information

Mesmara offers cold-pressed edible oils, herbal powders, and other food and wellness-related products.

We make reasonable efforts to ensure that product descriptions, ingredients, processing information, nutritional information, usage instructions, photographs, and other information provided on our website are accurate and current.

However:

  • Product information may be updated from time to time.

  • Packaging, labels, appearance, and product presentation may change.

  • Natural products may have reasonable variations in colour, aroma, taste, texture, consistency, or natural sedimentation.

  • Such natural variations do not necessarily indicate that a product is defective or unsuitable for use.

  • Customers should always refer to the product label and packaging for the most current product information.

If you believe that any product information on our website is incorrect or unclear, please contact us before using the product.

2. No Medical or Therapeutic Claims

Our products are food and related consumer products and are not intended to diagnose, treat, cure, prevent, or mitigate any disease, disorder, or medical condition.

Any information referring to traditional practices, traditional knowledge, Ayurveda, wellness, nutrition, or historical uses is provided for general informational purposes only.

Such information should not be interpreted as a medical claim, diagnosis, treatment recommendation, or guarantee of a particular health outcome.

3. Health and Safety

Customers should:

  • Read product labels, ingredients, and usage instructions carefully before use.

  • Consider their individual dietary requirements and known allergies.

  • Seek appropriate professional advice where they have medical conditions, food allergies, are pregnant or breastfeeding, or are taking medication and have concerns about the suitability of a product.

  • Store and use products according to the instructions provided on the product packaging.

Mesmara does not guarantee that a product will be suitable for every individual's dietary, nutritional, or health requirements.

4. No Guarantee of Results

Individual experiences with food, wellness, and other products may vary.

Mesmara does not guarantee any particular health, wellness, nutritional, cosmetic, or other result from the use of our products.

Customer reviews, testimonials, experiences, or statements published on our website or other platforms represent the views of the respective individuals and should not be understood as a guarantee of similar results for other customers.

5. Allergens and Dietary Requirements

Customers with allergies, intolerances, or specific dietary requirements should carefully review the product label and ingredient information before purchasing or consuming a product.

If you require clarification regarding ingredients, processing, allergens, or product suitability, please contact us before placing your order.

Where applicable, product packaging and labels should be treated as the primary source of current ingredient and usage information.

6. Product Quality and Storage

Our products should be stored, handled, and used in accordance with the instructions provided on the packaging.

Mesmara is not responsible for deterioration, contamination, damage, or changes in product quality resulting from improper storage, handling, exposure to unsuitable conditions, or use after the applicable best-before or expiry period.

Natural settling or sedimentation in certain cold-pressed or minimally processed products may occur and does not necessarily indicate spoilage or a product defect.

7. Third-Party Content and Links

Our website or communications may contain links to third-party websites, articles, services, research materials, or other external content.

Such links are provided for convenience or general information. Mesmara does not control or guarantee the accuracy, availability, security, or content of third-party websites or services.

Your use of third-party websites or services is subject to their respective terms and privacy policies.

8. Website Information and Availability

We make reasonable efforts to keep our website and information accurate and available. However, we do not guarantee that:

  • All information will always be complete, accurate, or current.

  • The website will always be available or uninterrupted.

  • The website will always be free from technical errors.

  • All website features will operate continuously.

  • Product availability or pricing will remain unchanged.

We may modify, update, suspend, or discontinue any part of the website or Services from time to time.

9. Pricing and Product Availability

Product availability, prices, packaging, specifications, and other product details may change from time to time due to factors including:

  • Availability of raw materials

  • Agricultural and seasonal variations

  • Supply chain conditions

  • Manufacturing or operational requirements

  • Regulatory requirements

  • Changes in market conditions

We reserve the right to update product information, prices, and availability on our website.

10. Intellectual Property

Unless otherwise stated, all content appearing on our website and other Mesmara platforms, including:

  • Brand names and logos

  • Product names

  • Text and descriptions

  • Photographs and graphics

  • Videos and other media

  • Designs and website content

is owned by or licensed to Mesmara Botanics Private Limited and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, or commercially use our content without our prior written permission.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Mesmara and its directors, employees, agents, affiliates, and service providers will not be responsible for indirect, incidental, consequential, or special losses arising from the use of our website or products.

This includes losses arising from:

  • Misuse or improper use of a product.

  • Failure to follow product instructions.

  • Improper storage or handling.

  • Reliance on general informational content provided on our website.

  • Use of third-party websites or services.

  • Website interruptions or technical issues.

Nothing in this Disclaimer excludes or limits any liability or consumer right that cannot legally be excluded or limited under applicable Indian law.

12. Food Safety and Applicable Laws

Mesmara seeks to comply with applicable food safety, consumer protection, e-commerce, labeling, and other regulatory requirements applicable to its products and operations.

This Disclaimer is not a representation or warranty regarding any specific regulatory approval, certification, or legal status beyond what is expressly stated on the relevant product packaging or official documentation.

13. Governing Law and Jurisdiction

This Disclaimer shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law, courts having jurisdiction in Hyderabad, Telangana, India shall have jurisdiction over disputes arising from or relating to this Disclaimer, our website, or our products.

14. Changes to This Disclaimer

We may update or modify this Disclaimer from time to time to reflect changes in our products, website, business practices, or applicable legal requirements.

When changes are made, we will update the “Last updated” date at the top of this Disclaimer. The revised Disclaimer will become effective upon being posted on our website.

15. Contact Us

For questions regarding this Disclaimer, product information, or other legal matters, please contact:

Mesmara Botanics Private Limited
Plot No: B-26/A, SY No: 215, 229, 230, 231 & 232/Part
BHEL Ancillary Industrial Estate,
Ramachandrapuram, Sangareddy District,
Hyderabad, Telangana – 502032, India

Email: sales@mesmara.com
Phone: +91 7337338383