Contact information

We’re here to help. If you have any questions about our products, orders, shipping, returns, or anything else, please get in touch with us.

Mesmara Botanics Private Limited

Address:
Plot No: B-26/A, SY No: 215, 229, 230, 231 & 232/Part
BHEL Ancillary Industrial Estate,
Ramachandrapuram, Sangareddy District,
Hyderabad, Telangana – 502032, India

Phone: +91 7337338383
Email: sales@mesmara.com
Website: www.mesmara.com

Customer Support

For assistance with an existing order, please include your Order ID when contacting us so that we can assist you more quickly.

You can contact us regarding:

• Product information

• Order status

• Shipping and delivery

• Returns and refunds

• Damaged or incorrect products

• Wholesale and business enquiries

• General product or website enquiries

Business Hours

Monday to Saturday: 9:00 AM – 6:00 PM
Sunday: Closed

We aim to respond to customer enquiries as soon as possible during business hours.

Important

For returns, replacements, cancellations, and refunds, please refer to our Returns & Refund Policy.

For shipping and delivery information, please refer to our Shipping Policy.