Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We offer FREE shipping for all orders within India.

Which payment methods are accepted in the Online Shop?

We accept payments through Instamoja and also offer Cash on Delivery method for your convenience.

How long will delivery take?

We dispatch most orders within 1-2 business days (excluding Sundays and public holidays). We are please to say, more than95% of Mesmara orders ae delivered within 3-5 business days from the date of order.

How secure is shopping in the Online Shop? Is my data protected?

Your security is our priority. Below are the steps we take to ensure that your data is secure:
128 Bit AES Encryption
SSL
PCI DSS Compliant
Tamper Proof Links

What exactly happens after ordering?

After you have placed your order, you will receive an automated email with the subject ‘New order #…’ , confirming your order.
You will receive another automated email as soon as we dispatch your order. This mail will contain delivery details.

Do I receive an invoice for my order?

You will receive a signed and stamped GST Invoice along with the order.

Send us an email

Call us: +91-87900 22224

Email to: sales@mesmara.com

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